Privacy Policy

Last updated: February 20, 2026

Neural Reset Method™ ("we", "us", or "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website at neural-reset.com and use our services. We operate in compliance with the General Data Protection Regulation (GDPR) — Regulation (EU) 2016/679.

1. What Data We Collect

1.1 Data You Provide Directly

• Account & Purchase Information: Name, email address, billing address, and country when you purchase a program or Brain Mapping session.
• Payment Information: Payments are made via cryptocurrency (BTC, ETH, XRP, LTC) to designated wallet addresses. We do not collect or store private keys or wallet credentials.
• Communication Data: Any information you provide when contacting us via email or support forms.

1.2 Data Collected Automatically

• Device & Browser Information: IP address, browser type and version, operating system, screen resolution, and device type.
• Usage Data: Pages visited, time spent on pages, referring URL, click patterns, and navigation paths.
• Cookies & Similar Technologies: See Section 5 below for full details.

1.3 Data from Third-Party Services

• Blockchain Data: Transaction confirmation data visible on public blockchains (BTC, ETH, XRP, LTC) for payment verification purposes.
• CoinGecko API: We use the CoinGecko API to display cryptocurrency pricing information. This service may collect anonymised usage analytics. No personal data is shared with CoinGecko by us.

2. How We Use Your Data

We process your personal data based on the following legal bases under GDPR:

• Performance of a Contract (Art. 6(1)(b)): To process purchases, deliver digital products, and provide Brain Mapping sessions.
• Legitimate Interest (Art. 6(1)(f)): To improve our website, analyse usage patterns, prevent fraud, and ensure security.
• Consent (Art. 6(1)(a)): To send marketing communications (only when you have opted in). You may withdraw consent at any time.
• Legal Obligation (Art. 6(1)(c)): To comply with tax, accounting, and other legal requirements.

3. How We Share Your Data

We do not sell your personal data. We share data only with the following categories of recipients, and only to the extent necessary:

• Blockchain Networks — Cryptocurrency payments are processed on decentralised blockchain networks (Bitcoin, Ethereum, XRP Ledger, Litecoin). Transaction data on these networks is publicly visible and immutable.
• Hosting & Infrastructure Providers — To serve and maintain our website.
• Analytics Providers — Anonymised/aggregated data for understanding site usage.
• Legal Authorities — When required by law, court order, or regulatory obligation.

4. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

• Account & purchase data: Retained for the duration of your account and up to 7 years afterwards for tax and legal compliance.
• Communication records: Retained for up to 3 years after your last interaction.
• Analytics data: Anonymised and aggregated data may be retained indefinitely.

5. Cookies

Our website uses cookies and similar technologies. Cookies are small text files stored on your device that help us provide and improve our services.

5.1 Types of Cookies We Use

• Strictly Necessary Cookies: Required for the website to function (e.g., shopping cart, session management). These cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our website. Data is anonymised where possible.
• Functional Cookies: Remember your preferences (e.g., language, display settings).

5.2 Managing Cookies

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website. You may also withdraw cookie consent at any time by clearing your cookies or adjusting your preferences.

6. International Data Transfers

Some of our service providers may process data outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place, including:

• EU Standard Contractual Clauses (SCCs)
• Adequacy decisions by the European Commission
• Binding Corporate Rules where applicable

7. Your Rights Under GDPR

As a data subject in the EU/EEA, you have the following rights:

• Right of Access (Art. 15): Request a copy of the personal data we hold about you.
• Right to Rectification (Art. 16): Request correction of inaccurate or incomplete data.
• Right to Erasure (Art. 17): Request deletion of your personal data ("right to be forgotten"), subject to legal retention obligations.
• Right to Restriction (Art. 18): Request that we restrict processing of your data in certain circumstances.
• Right to Data Portability (Art. 20): Receive your data in a structured, commonly used, and machine-readable format.
• Right to Object (Art. 21): Object to processing based on legitimate interest or for direct marketing purposes.
• Right to Withdraw Consent (Art. 7(3)): Withdraw consent at any time where processing is based on consent.
• Right to Lodge a Complaint: You have the right to file a complaint with your local Data Protection Authority (DPA).

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

• SSL/TLS encryption for all data in transit
• Encrypted storage for sensitive data at rest
• Access controls and authentication measures
• Regular security assessments and updates

While we take every reasonable precaution, no method of transmission or storage is 100% secure. In the unlikely event of a data breach, we will notify affected users and the relevant supervisory authority within 72 hours as required by GDPR.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 16, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically. Material changes will be communicated via email where appropriate.

11. Contact Us